Noction has just released the Intelligent Routing Platform version 4.2.5. This update...
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An SLA is a representation of the value, reliability, accessibility, capacity, quickness, user-friendliness, properness, productivity or effectiveness of certain services. A high-quality service level agreement is a key element to a successful business relationship. A good SLA should detail the following:
SLAs are now valuable marketing tools, which help vendors attract new customers. Vendors are using SLAs to differentiate themselves from competitors by proposing gradual levels of performance for various services, at fluctuating costs, thus offering customers multiple options to choose from. A stringent SLA agreement became a selling point in itself for service and content providers, as customers are less likely to tolerate even short-term downturns in service.
Those vendors that fail to deliver on the stipulated promises suffer enormous penalties for even short service outages and poor network performance. To ensure the ability to deliver against service commitments, providers try to enhance their networks performance and uptime. Many find a remedy for this issue, by improving their network performance with intelligent routing solutions such as the Noction Intelligent Routing Platform.
Noction IRP enhances network performance, increases uptime and reduces network operational expenses, empowering Service Providers to better meet their SLA agreements. IRP analyses the provider’s outbound traffic. It continuously probes the internet routes for a set of performance and cost metrics through all the available ISPs. Furthermore, it injects the optimal routing policies that are in conjunction with business objectives and service demands back into the edge router. Thereby networks deliver uninterrupted, state of the art service to their clients, minimizing the possibility of breaching the SLA terms and conditions. With the Intelligent Routing Platform, companies can significantly reduce their penalty-related expenses while simultaneously increasing the overall quality of service and customer satisfaction.
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