outsourced NOC
Network Operation Center as a Service
Our outsourced Network Operations Center (NOC) services include ongoing network infrastructure monitoring, fault prevention, and rapid issue resolution. Besides Noction’s around-the-clock notification service, technical support is available at any level, be it L1, L2, or L3, to efficiently handle any IT infrastructure issues or provide expert network optimization and network planning consultancy.
In the event of a critical service degradation or outage, we take immediate action and/or open ISP tickets 24/7/365, following up on them until a complete service restoration.
We have extensive knowledge and expertise when it comes to network performance optimization, routers & switches monitoring, BGP, OSPF, MPLS troubleshooting, GRE and VPN tunnel setup, DDoS detection & mitigation, bandwidth utilization control and load balancing, etc.
We’ll work with you and agree on standardized procedures and policies in the event of any brownouts, network performance degradation, or outages. Such policies may include provider tickets, interface resetting, hardware rebooting, etc. Depending on the agreed processes, Noction engineers will step up to resolve any issues and only contact you when required. Enjoy peace of mind knowing your network operation is in professionals’ hands.
Our outsourced Network Operations Center (NOC) services include ongoing network infrastructure monitoring, fault prevention, and rapid issue resolution. Besides Noction’s around-the-clock notification service, technical support is available at any level, be it L1, L2, or L3, to efficiently handle any IT infrastructure issues or provide expert network optimization and network planning consultancy.
Areas of expertise
Routers & Switches
VPN & GRE tunnels
BGP MPLS SD-WAN
Firewalls
Network Monitoring
Noction engineers will monitor the availability, performance, and health of your LANs, WANs, SD-WANs including circuits, routers & switches, servers, firewalls, VPN/GRE tunnels, etc.
Gain significant cost savings and peace of mind knowing that your network is being looked after by an experienced and professional team.
Network Issue Management
In case of an unexpected event disrupting the normal operation of your network, the Noction team will promptly take action in alignment with pre-agreed runbooks and operational procedures. Our specialists will work diligently to investigate and isolate the issue, initiate appropriate mitigation steps, and restore your services to standard operation as quickly as possible. Throughout the process, our priority remains to minimize downtime and ensure that the incident has the least possible negative impact on your business.
Network Issue Management
In case of an unexpected event disrupting the normal operation of your network, the Noction team will promptly take action in alignment with pre-agreed runbooks and operational procedures. Our specialists will work diligently to investigate and isolate the issue, initiate appropriate mitigation steps, and restore your services to standard operation as quickly as possible. Throughout the process, our priority remains to minimize downtime and ensure that the incident has the least possible negative impact on your business.
24/7 Availability
Our NOC aaS teams are fully staffed and operational 24/7/365, ensuring uninterrupted and continuous support services. In addition to round-the-clock support, our remote Tier 2 and Tier 3 engineers offer advanced incident troubleshooting capabilities at any hour, delivering detailed incident remediation reports that include comprehensive and refined root cause analysis for better long-term resolution and prevention.
Advanced Analytics & Reporting
We utilize traditional as well as advanced proprietary network monitoring/event detection systems to keep a close eye on all the network monitoring events, SNMP Traps & Syslog, provide detailed ad-hoc and recurrent reports, cut the noise, and only alert you when necessary.
Advanced Analytics & Reporting
We utilize traditional as well as advanced proprietary network monitoring/event detection systems to keep a close eye on all the network monitoring events, SNMP Traps & Syslog, provide detailed ad-hoc and recurrent reports, cut the noise, and only alert you when necessary.
Reliable. Fast. Efficient.
Learn more about our NOC services
Request a personalized consultation to learn more about our Network Operations Center services for your utmost network performance and reduced network operation costs.
